Follow up: I finally did get a call from the General Manager and an email from the corporate office. They did get my message. The manager was a real nice guy and understood my concern. He apologized and offered me a free oil change, truck cleaning and a new ice chest. He even offered to deliver the ice chest. Said he needs to bring his son down here fishing so it would be "right" on the way...close except we're 10 miles south of town.
Anyway I'm satisfied with the response I received and again the manager was a really nice guy.
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