[bada44]

I now can only post with my desktop. If I use my tablet it keeps taking me bock to the login page.

 

[bada44]

Also when I click on paper clip from desktop view it takes me back to mobile view to the main page does not allow me to insert any image it just keeps doing the same thing over and over only way I can upload images is from my desktop computer. Desktop computer is running Chrome browser. Hope this helps.... Thanks

 

[testvs]

Also when I click on paper clip from desktop view it takes me back to mobile view to the main page does not allow me to insert any image it just keeps doing the same thing over and over only way I can upload images is from my desktop computer. Desktop computer is running Chrome browser. Hope this helps.... Thanks

Testing with test account, using chrome on win 10 desktop. Using the full skin (there is no enhanced version when you're on the computer, that is only for mobile).

Inserting image using attachments within the Go Advanced:

 

[Tech Admin]

I also tested this with chrome on an android phone, was able to (and remained in the enhanced mobile view) to attach an image. Then I tried on an iPad using chrome and was only given the option to work in the desktop mode. Before I alert the techs about this, are you on an iPad as well or a different tablet?

Did you only try with chrome or with a different browser too?

Thanks for your cooperation,
Nate

 

[bada44]

when on my mobile device That's how I make my posts from go advanced then click the paper clip to upload an image all it does is open a new tab taking me back to the main page.

 

[bada44]

I don't mean to be a pain but.... I am really frustrated with this website right now! I can't seem to get anything to work correctly with my mobile device. I cannot stand mobile view. why does the page need to take you back to the main page when you choose desktop view ?why can't you have it just refresh and reload the page so you don't have to go hunt for the thread that you are in. Especially when you use an email link to get to that Forum it makes it very difficult to figure out how to get back to that thread. Just my opinion. PS..
Android tablet and Windows 10 PC that is all I use

 

[Tech Admin]

Hi,

I've spoke to our tech team regarding this. It seems like your phone is set to delete cache and cookies regularly, otherwise it would remember to keep you in desktop view.

With regards being redirected, this is a feature of the web application which powers our mobile view so there is no quick fix unfortunately.

Cheers,
Fergus

 

[bada44]

On my mobile device I clear browser cache and cookies ree selected from the website desktop view exiting mobile view seems to be working much better now with the exception of the black space down the right-hand side of the webpage.

 

[Tech Admin]

What kind of browser are you using? Could you provide us with s srceen shot of the issue so I can further investigate.

Thank you,

~ Glenda

 

[bada44]

What kind of browser are you using? Could you provide us with s srceen shot of the issue so I can further investigate.

Thank you,

~ Glenda

Android tablet with chrome... Windows 10 with chrome... If you go up a couple of posts you'll see the image I uploaded of the webpage with a big black stripe going down the right side. I also exited mobile desktop view from the webpage as long as I don't clear cookies it shows me desktop view. If it were up to me I would just eliminate mobile view.... Thanks

 

[Tech Admin]

Its hard to tell from the screenshot but it looks like you're you zoomed in too much. Hitting CTRL and - or + can adjust this maybe?

 

[bada44]

I now can only post with my desktop. If I use my tablet it keeps taking me bock to the login page.

I'm not zoomed in at all the surrounding image you're seeing is my desktop on a 55 inch TV

 

[Tech Admin]

That black side panel is the way the forum is bordered. When it's zoomed out, you can see it's on both sides.



In the screenshot you posted, there's a scroll bar at the bottom of the page you're looking at. If you scroll it left you'll see the black border on the left side.

Niall

 

[HemiGTX]

Need some help, unable to upload photos to my garage.

Thanks
Neil

 

[Tech Admin]

Do you get an error message when you try and upload images to your Garage?

Kevin

 

[bada44]

Need some help, unable to upload photos to my garage.

Thanks
Neil

I'm having same issue on my mobile device

 

[HemiGTX]

Do you get an error message when you try and upload images to your Garage?

Kevin

No, the picture seems to upload but can't see it.

 

[Tech Admin]

Hi there,

I was able to upload a test image to the garage with no issues on Chrome. Which browser/device are you trying this on?

Fergus

 

[HemiGTX]

I have tried with Vista, 7, and android with Chrome and IE. Uploads fine but does not show a picture.

 

[Tech Admin]

Hello there,

Did you try enabling the desktop view on your mobile device and see if it will show up?

Best regards,

Edward