i know we only have 1 or 2 members from my area but just for future reference, i'll chime in here. Bought my truck off these guys in Sept 2011 and been back for service twice. the salesman, cant remember his name now lol..anyway he was excellent, the dealership closes at 6, he stayed behind with me until 9pm ( didn't get off work until 6 plus the drive there) just to testdrive, walk through and have all the paperwork ready for the following morning. he gave me 1000$ more on a trade from my old mazda than i wanted and sold my stock goodyears to the service department and covered the cost to put on cooper zeons for free to me. i picked up the following evening all filled ( with 91) spotless clean and he was smiling as much as me, this was the first rcsb they sold, let alone a nice shiny red sport .. They have only sold 6 to this point i think. Anyway i was treated with respect, felt like i was the priority and left with a great impression, so the next day i brought my mom there to buy a new jeep, which she did and had the same experience i did. as for service, its ok. they are very busy and it shows, there are no appointments so its first come first serve.but they are courteous and always call you back when you leave a message.they dont offer loaner vehicles but they have a courtesy shuttle that will pick you up and drop you off when you want it. i used it a few times the driver was also very nice....and the best thing here, they really don't mind the mods , the service tech said my truck looked f'in sick haha. They've sold a few rams with 6" lifts on 37's they had done, by the local truck accessory store. and will do what ever you want to the truck before you buy it. my buddy picked up his a few weeks back , leveled with 35" pro comps on it , fender flares and tonneau cover.