Over the next couple of days we are going to be making some changes to the site to improve security and stability and you may see some slow page loads as systems update. App users in particular may have trouble connecting until service providers and app installations update. There are some things you can do if your app is acting up to help improve connections.
Clear your devices cache
Uninstall the app
Cycle your device off and then on
Reload the app
If this is unsuccessful, waiting a few hours and then repeating the process may be all that's needed. In the interim, this site has a simple mobile version that is quite nice - no app needed. All you need to do is navigate to the site on a regular browser and the mobile view should open.
We understand that not being able to log in through usual means causes frustration but we take site security seriously and these are needed updates. Thanks in advance for your patience.
Janet, ever since the updates started yesterday I have been having MASSIVE trouble logging on. It will accept my name and password and "welcome" me then goes to the enter you name and password page. Is this normal at this time?? I'm soooooo frustrated. It's been taking about 20 tries to get on the site.
__________________ . Not everyone can be queen.....there has to be someone standing on the curb to wave as I go by. .
I got the same thing on the mobile site. But when I switched to the full site it stopped.
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