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Old 06-19-2018, 08:48 AM   #1
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Google Cloud Migration

“Hello all,
We are reaching out to let our communities know that we have moved the site off our current hosting platform to Google Cloud today.
If you notice any issues, please report them in the Community to Team section and we will get them addressed ASAP.
Thanks in advance,
Your Community Management Team”
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Old 06-19-2018, 09:30 AM   #2
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Noticing that the site seems a little quicker. Good job!
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Old 06-19-2018, 11:13 AM   #3
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Well i was just about to ask if it will help cut down on the spam, but before I could I got a pop up...
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Old 06-19-2018, 06:52 PM   #4
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Exclamation

Noticed that the login was a little quirky today?
...Took 3 times to get into the site even though the information was exactly the same each time...no big deal - just weird .


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Old 06-21-2018, 03:27 PM   #5
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When migrating to a new server, it's expected that there will likely be a few glitches. One of my colleagues has been offering a great analogy for this. He said that he had read somewhere that changing servers is a bit like picking up an active Monopoly Board and moving it to another table: as careful as you are, some of the pieces are probably going to get knocked over or shuffled around a bit. In our case, we just need to find out how things have shifted so that our team can figure out how to put them back.

That being said, is the login issue still ongoing or it just happened that first time you logged in after the migration was completed?

Cheers,

Erik
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Old 06-21-2018, 07:24 PM   #6
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Question

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Originally Posted by Tech Admin View Post
When migrating to a new server, it's expected that there will likely be a few glitches. One of my colleagues has been offering a great analogy for this. He said that he had read somewhere that changing servers is a bit like picking up an active Monopoly Board and moving it to another table: as careful as you are, some of the pieces are probably going to get knocked over or shuffled around a bit. In our case, we just need to find out how things have shifted so that our team can figure out how to put them back.

That being said, is the login issue still ongoing or it just happened that first time you logged in after the migration was completed?

Cheers,

Erik
-------------------------------------------------
Regular login seems ok now...some are now having problems logging into the chatroom.
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Old 06-22-2018, 12:32 PM   #7
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I'm letting the techs know.

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Old 06-22-2018, 04:02 PM   #8
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As long as you already have this thread open I have a quick question is it possible to get a button at the bottom of the page to take you back to the top so you can log-in if you haven't...... Thanks
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Old 06-22-2018, 04:06 PM   #9
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Quote:
Originally Posted by bada44 View Post
As long as you already have this thread open I have a quick question is it possible to get a button at the bottom of the page to take you back to the top so you can log-in if you haven't...... Thanks
Already is...

Very bottom right corner of whatever page you are on. Says "Top" and will take you to the top of the page.

That is, if you are using a conventional browser on a computer. Haven't checked via smart phone or tablet.
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Old 06-22-2018, 04:53 PM   #10
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That's in the small print never even saw it..... Thanks
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