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Old 02-05-2008, 09:39 PM   #1
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Superchips Question

I just my Superchips tuner today, bought it off ebay. Couldn't wait to try it so, I filled up with 91 octane fuel and started the programming. Everything was going smoothly until after the saving stock, it says tuner requires an update and it gave me some numbers to write down. Great, now I have and tank full of octane and it's still programmed stock. I tried to phone them but, they are closed already. My question is how the heck is this thing going to get an update when I only have one cable for plugging into the truck. Thanks for any info..

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Old 02-05-2008, 09:50 PM   #2
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Superchips Question

There is a mini USB connector on the side of your 3815.

The cable may be purchased from your local computer store.

Take your tuner with you to make sure you purchase the correct one. You may already have one if you have a digital camera.

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Old 02-05-2008, 10:01 PM   #3
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Superchips Question

Don't worry about the higher octane fuel you have in your tank. I don't believe it will hurt anything.

The good news is that it wasn't a "VIN-LOCKED" unit you got which would have been a used one. Just get the cable as D500 said and you'll be up and burning rubber in no time.



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Old 02-05-2008, 10:07 PM   #4
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Superchips Question

Actually the one I have is a 3714. There is no mini usb connector. There is a circle on the bottom it says warranty void if broken. Not sure what it is covering. A screw maybe.
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Old 02-05-2008, 10:14 PM   #5
 
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Superchips Question

What year is your hemi??? from 2004 and up you need a 3518, I only presume that you have an 2003?
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Old 02-05-2008, 10:59 PM   #6
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Superchips Question

Yes it is a 2003 2500 4X4 Hemi
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Old 02-05-2008, 11:08 PM   #7
 
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Superchips Question

Hopefully someone with a 03 will be able to help you out. You can call superchips maybe they can help.
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Old 02-05-2008, 11:19 PM   #8
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Superchips Question



I'd be contacting that Ebay seller...
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Old 02-06-2008, 09:06 AM   #9
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Superchips Question

I think someone got to you. I would get my money back.
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Old 02-06-2008, 09:40 AM   #10
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Superchips Question

Here's a LINK for the manual looks like you have to call SC.
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