Give you an idea of flocked up they are:
My accident/damage happened on the 20th:
They were originally notified the same afternoon, I got the paperwork from CHP and faxed Farmers a copy on the 21st. They told me their claims section is gonna want to look at the truck before it can go into the shop and also need to see a copy of the estimate. The next day I got this and had it faxed to my local ins place and they faxed it to their claims person. HE calls me on late Thursday afternoon saying he'd let me know on Friday on the situation, bastard never called. This morning, about 10 am, after I had called my local ins place he calls me telling me that I can take it to the shop, that they don't need to see it but that he's made a couple changes to the claim:
1. No special paint, they have to use the Mfg's paint number. Problem with this is that Dodge took my paint code and reassigned it to the new Challengers and used their Tangerine Orange as that paint code, they don't make touch up paint for my truck anymore. They can NOT use a glitter paint on my truck!
2. Any over spray, also known as dusting, can not be polished off of my truck. Meaning that if any overspray is on my painted areas, they will not pay for it to be polished off.
What in all holy friggin hell is this kind of bullshit?
Go ManGo Orange is a special edition paint, Dodge doesn't make it anymore and unless the painter can come up with and match my paint, it will NOT look the same!
And what the flock about the overspray, I'm supposed to enjoy my repaired truck looking like some piece of **** out of a poor Maco Paint Job?
Where in the hell do they decide that I have to pay $168 a year ** EXTRA in order to have OEM parts used on my truck if needed?
Where in the holy hell do they come up with the fact that if I don't take my truck to one of THEIR cheap *** FLY BY NIGHT body shops that do shitty work then I don't qualify to get a rental car while my truck is being repaired?
WHAT KIND OF HORSE **** ARE INSURANCE COMPANIES COMING TO?
They **** us for years when we don't have any accidents or problems and they get their rocks off in the money we pay them, and when something does happen they give us the **** end of the stick and screw us over big time?
Some how some way I'm going back to AAA like I had before where I wasn't charged anything extra and my truck would have been done by now and I would have had a rental to use in the mean time!
I can't even get my truck into a body shop now till Monday NEXT **** WEEK and then it will take them 3 to 5 days to get it back to me!
So it will be almost 3 weeks since the damage/accident before I can get it back - hopefully?
NEVER THE **** AGAIN! SCREW FARMERS!
Screw it, this crap is going onto FaceBook as well!