I purchased a "Star" badge to replace the big Ram on the tailgate. This was my first, and maybe last purchase from Billet Badges in California. Here is a picture of how it arrived. The damage doesn't appear to have happened in shipping but before it was shipped. Notice scratch from upper right center to lower left.
Now I get to go to town and ship[ it back. Then wait a week or so to get a new one. Not a happy camper!
They sent me a return shipping label...so it only cost me $1.27 and another trip to town...20 miles round trip and "time". They didn't sound real happy but didn't give me a hassle. I let them know as politely as I could that I wasn't a happy camper. We'll see what the replacement looks like.
What they don't know is my son was going to have a set of custom badges made.