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Old 02-28-2013, 12:06 PM   #1
Retired BOD - Doug
 
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Disappointed

I purchased a "Star" badge to replace the big Ram on the tailgate. This was my first, and maybe last purchase from Billet Badges in California. Here is a picture of how it arrived. The damage doesn't appear to have happened in shipping but before it was shipped. Notice scratch from upper right center to lower left.
Now I get to go to town and ship[ it back. Then wait a week or so to get a new one. Not a happy camper!
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Old 02-28-2013, 12:08 PM   #2
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That sucks. Hope they make it right.
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Old 02-28-2013, 12:48 PM   #3
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ouch
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Old 02-28-2013, 12:53 PM   #4
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Bummer! I hope they have good customer service.
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Old 02-28-2013, 03:11 PM   #5
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Old 02-28-2013, 04:07 PM   #6
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They sent me a return shipping label...so it only cost me $1.27 and another trip to town...20 miles round trip and "time". They didn't sound real happy but didn't give me a hassle. I let them know as politely as I could that I wasn't a happy camper. We'll see what the replacement looks like.
What they don't know is my son was going to have a set of custom badges made.
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Old 02-28-2013, 05:36 PM   #7
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To bad for them that's there lost business
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Old 02-28-2013, 07:28 PM   #8
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Old 03-01-2013, 12:11 AM   #9
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Custom work like that IMO should be absolutely show quality.
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Old 03-01-2013, 08:30 AM   #10
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I think so too Greg. They aren't cheap so I expected quality.
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