12-27-2010, 05:50 PM
Join Date: Feb 2008
Hey guys just got a recall letter in the mail for my 2009 Dodge Ram 1500. Here is the info from the dodge site:
The Heating, Ventilation, and Air Conditioning (HVAC) actuator gears on
your vehicle (VIN: xxxxxxxxxxxxxxxxx) may break and result in the inability to
fully control the HVAC functions.
What your dealer
Chrysler will service your vehicle free of charge (parts and labor). To do this,
your dealer will update the HVAC control head software and test all of the HVAC
mode door actuators. The software update will take about 1/2 hour to complete. If
there are mode door actuators that need replacing, up to 4 additional hours may be
required. We recommend that you make an appointment with your dealer to
minimize your inconvenience.
What you should
Simply contact your Chrysler, Jeep, or Dodge dealer, at your convenience, to
schedule a service appointment. Your dealer will collect the necessary information
to ensure that the appropriate parts are available so your service can be completed in
a timely manner. Although not required, we recommend bringing this letter with
you to your dealer, when you bring your vehicle in for this service.
If you need help: Please contact the Chrysler Customer Assistance Center at 1-800-853-1403.